The world’s best airport has been crowned in a new ranking, with the UK failing to get a spot in the top 20.
Singapore Changi Airport topped the list for a ‘record-breaking’ 13th time at the 2025 Skytrax World Airport Awards.
The awards are the world’s largest customer airport satisfaction survey and assess customer service and facilities across 565 airports.
Changi Airport has a huge number of attractions for travellers including a butterfly garden, a rooftop pool and a hedge maze.
Perhaps the airport’s most famous feature, Changi’s Rain Vortex is the world’s tallest indoor waterfall, cascading from a height of 40m/131 feet.
Tourists can also tackle the airport’s suspended trampoline, stroll through its canopy park or attempt the climbing wall.
Changi also picked up the awards for the World’s Best Airport Dining and the World’s Best Airport Washrooms.
Hamad International Airport in Doha, Qatar, dropped into second place this year after winning the award in 2024.
Singapore Changi Airport topped the list for a ‘record-breaking’ 13th time at the 2025 Skytrax World Airport Awards
UK airports failed to make the top 20 at all for the second year running.
In last year’s ranking, Heathrow landed in 21st place with Gatwick in 48th.
The airport also took the awards for World’s Best Airport Shopping and the Best Airport in the Middle East.
Tokyo Haneda Airport rounded off the top three and won the awards for the World’s Cleanest Airport and the World’s Best Domestic Airport.
Paris Charles de Gaulle was the highest-scoring airport in Europe with Rome Fiumicino rated next best in the continent.
Edward Plaisted, CEO of Skytrax, said: ‘It is a great achievement for Singapore Changi Airport to receive the highest award as the World’s Best Airport 2025, this being a record-breaking 13th time in the awards history that they have scooped this award.
‘The diversity and expansive choice of dining outlets is also recognised with Changi Airport winning the award for the World’s Best Airport Dining.
‘With washrooms being a major driver of customer satisfaction during their airport experience, we congratulate Singapore Changi Airport on receiving the first ever World’s Best Airport Washrooms award.’
Tourists can also tackle Changi Airport’s suspended trampoline, stroll through its canopy park or attempt the climbing wall
Hamad International Airport (pictured above) in Doha, Qatar, dropped into second place this year after winning the award in 2024
Yam Kum Weng, CEO of Changi Airport Group, said: ‘Changi Airport is honoured to be named by Skytrax as the World’s Best Airport for the 13th time.
‘It is indeed gratifying to receive this recognition and this certainly encourages us to continue to strive to provide the best travel experience.
‘We thank all our passengers for their vote of confidence. And we’re especially grateful to the Changi Airport community, whose unwavering commitment to service excellence has made this award possible.
‘As air travel continues to grow, we look forward to welcoming passengers to experience the magic at Changi Airport.’
Find out how the airport’s staff help to keep Changi at the top of the tables in MailOnline Travel’s exclusive behind-the-scenes look.
The airport even has a member of staff dedicated to creating ‘wow moments’ for travellers.
Delfine Ong told MailOnline that one of her favourite projects was when the team ‘transformed Terminal 4 into a go-kart track’ during the Covid pandemic.
Passengers were able to use the airport terminal as a ‘racing track’ during the event.
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